PRODUCT MAINTENANCE & SUPPORT

Product Maintenance and Support is an entirely different service when compared to it’s project maintenance and support. The products have a diverse user base on diverse platforms and requires a disciplined support that effectively the number of patches required to be sent out to the customer base and also efficient in recording issues, providing intermediate workarounds, prioritize show stoppers and notify similar installed base etc. Cambridge has been successful in providing product maintenance and support to product vendors in multiple verticals such as Financial, Manufacturing, and Technology etc.