APPLICATION MAINTENANCE & SUPPORT

Application Maintenance and Supportof applications is spread across multiple platforms from legacy to client server systems to more recent multi-tier or browser-based systemsƒs. Application Maintenance and Support provides ongoing functional and application support for a client’s application maintenance needs.

Salient features for Application Maintenance and Support:

• Support for end users using enterprise and custom applications.
• Managing End User experience.
• Measuring and Managing availability and performance
• Proactively identifying complex application production problems and coordinating with expert teams for restoring the normal service operation as quickly as possible
• Technical Enhancements
• Functional Enhancements
• Corrective Adjustments
• Emergency Fixes